Lifetime Care Program

Lifetime Care is a Styx Mill additional warranty program, that for a small upfront subscription cost eliminates ongoing repair and surplus equipment expenses for the user.

Completely Free Repairs

Fire suits under the Styx Mill Lifetime Care Warranty include free repairs, covering both non-warranty and at-fault damage up to the write-off value of the garment.

 

Cut down on expensive repairs, minimize downtime, and return to action quicker.

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Indefinate Garment Life

We don’t define a garment’s life. Fire suits can be inspected, repaired, and checked for suitability. The life and wear of your suits are unique to you and your operating environment.

 

Fit for purpose fire suits at two years, ten or beyond.

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100% Perfect User Fit

Styx Mill guarantees a perfect fit for fire suits, and will adjust or exchange where notified on delivery.

 

Every firefighter gets the mission critical PPE, designed how they need it, so they can be safe.

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Garment Trade Back

Fire suits under the Styx Mill Lifetime Care Warranty can be traded back to Styx Mill and rebranded for a bright future beyond you.

 

Your structural fire suit has a sustainable second life, thats not a landfill.

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Pre Owned Quality Suits

Styx Mill fire suit customers and racers can purchase pre-owned fire suits, which are inspected and updated to ensure they are suitable for use.

 

Save money and avoid downtime by having second-hand backup suits that meet full standards.

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Garment Warrant of Fitness

Know the age and stage of your fire suit. Fire suits under the Styx Mill Lifetime Care Warranty are eligible for a complimentary manufacturers inspection every 24 months.

 

Get the best advice, understand garment age, and have peace of mind on mission critical PPE.

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Styx Mill Fire Catalogue 160915 Edited-1267A (1)

We found that we eliminated all repairs and maintenance costs for fire suits when we moved to having ‘lifetime care’. In the past we had to send them overseas for weeks and the downtime combined with the repair costs was a financial unknown. But the bigger win was the ability to trade back unneeded suits to Styx Mill. We had generations of old suits hanging on the hooks across our station, most of which didn’t fit or match what we needed. Now we have up-to-date fire suits that fit all users. I estimate that the lifetime care program reduced our overall financial cost by a third to half over the garment lifetime.”

– Peter Moore, Fire Chief, Christchurch International Airport, Christchurch, New Zealand
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